Support and Help Center

How does the service work?

You provide a public link to your LinkedIn profile. Our system scans your public data and uses advanced AI to analyze your experience. Within minutes you receive your results separated into three tabs

• A comparison of your current LinkedIn profile with strategic suggestions for improvement
• An ATS optimized CV built specifically from your background
• A tailored cover letter ready for your job applications

What if my LinkedIn profile is empty or incomplete?

We cannot help if your LinkedIn account is empty or lacks detail. Everything is built exclusively on your actual experience. We do not invent new information or fabricate experience for you. We simply optimize your existing background to reveal your strengths more deeply and make them highly understandable for recruiters and employers. If your profile has no data the AI will not have the context needed to generate meaningful improvements.

Why is my profile not parsing correctly?

Our system requires a completely public LinkedIn URL to extract your data. Ensure your profile privacy settings allow public visibility. We never ask for your login credentials.

How does the pricing work?

Our service operates on a credit system where 1 scan costs 10 credits. We offer three one time payment packages

• 1 scan (10 credits) for $7.99
• 5 scans (50 credits) for $29.99
• 12 scans (120 credits) for $59.99

You can purchase more credits at any time. We process all payments securely through Stripe.

Can I get a refund?

We have a strict refund policy due to the immediate costs associated with AI processing and data extraction. Refund eligibility depends entirely on your purchased plan and your usage

• 1 scan plan ($7.99) Refunds are not available.
• 5 scans plan ($29.99) Eligible for a refund only if you have used 1 scan or less.
• 12 scans plan ($59.99) Eligible for a refund only if you have used 3 scans or less.

To request a refund please contact us at [email protected].

What happens to my scan results?

Your scan history including the profile improvements CV and cover letter is stored securely on our servers. You can log into your account using your email address to access or download your previous scans at any time.

Is my data secure?

Yes. We use industry standard security practices. Your public LinkedIn data is processed using trusted partners (Apify for data extraction and Google Gemini for AI analysis). We use Google Analytics and Facebook Pixel solely for service optimization and marketing. We do not sell your personal information.

How do I delete my account and data?

To permanently delete your account and all associated scan history please contact us at
[email protected]

We will remove your account information and all saved documents within 30 days of your request.

Still Need Help?

If your question is not answered here reach out to us at
[email protected]

We typically respond within 24 to 72 hours.